Shop Policies and FAQs

Are the covers removable? 

Yes! Every Bunbed has a removable zippered cover, with two pillow inserts. 

How can I wash them?

Machine wash on delicate/cold, tumble dry. You can also wash the pillow inserts as you would a normal pillow, again on delicate and tumble dry. As always, never leave your dryer unattended.

When will you ship the bed?

I ship within 2 to 3 days of ordering (but usually the next available shipping day).

How will you ship the bed?

If ordering one Bunbed within the US, it will go by Priority mail. If ordering two or more, it will go by either Priority, FedEx Ground, or UPS Ground. You should get a shipping notice with tracking info. at the time of shipping.

Do you accept refunds?

If you have any issues or questions about your bed, please don't hesitate to reach out. I accept refunds within 7 days. The bed must be unused and in original condition (without any rips, odors, or stains). 

My dog chewed and ripped a hole in my bed, now what?

I'm sorry—if your dog is apt to chew or destroy their bed, please take this into consideration when purchasing, as I can't be responsible for any damage done by your pet. I cannot offer refunds in this instance.

Is the bed sturdy?

Yes! With proper care your bed should last a while.